Handling Complaints and Conflict Resolution

Original price was: £120.00.Current price is: £96.00.
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Master the art of handling complaints and resolving conflicts in a professional manner. This session focuses on communication skills, empathy, and negotiation techniques. Participants will learn to manage difficult situations effectively, enhance customer satisfaction, and foster positive workplace and client relationships.

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Duration: 1 Day | Format: Virtual / In-Person
This comprehensive session provides participants with practical knowledge and skills to enhance their professional capabilities. Learn strategies, techniques, and best practices to apply in your work environment, ensuring measurable growth and improved performance.

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