Handling Complaints and Conflict Resolution in Retail

Original price was: £120.00.Current price is: £96.00.
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Develop skills to manage customer complaints and resolve conflicts effectively in retail. This course teaches communication, emotional intelligence, and problem-solving techniques. Participants will learn to turn challenges into opportunities that enhance customer trust, improve service quality, and strengthen brand loyalty.

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Duration: 1 Day | Format: Virtual / In-Person
This comprehensive session provides participants with practical knowledge and skills to enhance their professional capabilities. Learn strategies, techniques, and best practices to apply in your work environment, ensuring measurable growth and improved performance.

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