Terms and Conditions
1. Introduction
By using the Pathways Solutions Services website, you agree to these Terms & Conditions, our Privacy Notice, Data Protection Policy, Cookie Policy, and Safeguarding Statement.
2. Who We Are
Organisation: Pathways Solutions Services
Address: 36 Cherry Tree, Ferensway, Hull, HU2 8NH
Email: info@pathwayssolutionsservices.com
3. Eligibility
Our website and services are intended for individuals aged 16 and over, unless parental or guardian consent is clearly obtained.
4. Acceptable Use
You must not misuse the website, attempt unauthorised access, upload harmful content, or interfere with other users. All content is owned by Pathways Solutions Services and may not be reproduced without permission.5. Safeguarding Children & Young People
Pathways Solutions Services is committed to protecting children and young people.
- We do not knowingly collect children’s data. If discovered, it is deleted immediately.
- Our services and website are designed for ages 16+, unless parental consent is provided.
- Confidentiality may be overridden if a child is at risk of harm.
- Information may be shared with safeguarding authorities, police, or emergency services where necessary to protect a child.
- Children’s information (with parental consent) is stored securely, never used for marketing, and only accessed by authorised staff.
- We maintain safe online environments by monitoring misuse and preventing harmful interactions.
6. Data Protection & Confidentiality
We comply with UK GDPR and the Data Protection Act 2018. We process data based on consent, contract, legal obligation, legitimate interests, and vital interests.
CONFIDENTIALITY:
All personal information is confidential. Limited information may be shared with trusted website developers or IT support ONLY for:
- resolving login/access issues
- fixing technical faults
- maintaining website security, stability, and functionality
Confidentiality may be overridden for safeguarding, legal requirements, or to protect life. Data is stored securely with restricted access.
7. Cookie Use
We use essential cookies for security and website function. Analytics, functionality, and marketing cookies require your consent. You may change or withdraw cookie preferences at any time.8. Services & Payments
Services are provided according to UK consumer law. Payments are processed securely through trusted third-party processors. Digital products may not be refundable once accessed.9. Disclaimers
Website content is for general guidance and does not replace professional advice. We cannot guarantee uninterrupted access to the site and are not responsible for external links.10. Limitation of Liability
We are not liable for loss of income, data, business interruption, indirect or consequential loss, or technical downtime. This does not limit rights under UK consumer law or liability for negligence causing injury or death.11. Termination
We may suspend or terminate website access for misuse, legal concerns, or safeguarding reasons.
12. Governing Law
These Terms are governed by the laws of England and Wales.
13. Contact
For all enquiries:
Email: info@pathwayssolutionsservices.com
Address: 36 Cherry Tree, Ferensway, Hull, HU2 8NH